Aug 27th, 2009 | No Comments

One of the nasty things about political maneuvering in the workplace is that you may not realize you’re the victim of someone else’s plot until it’s too late. Here’s one story that came to my attention:

While moving up the ranks from being 1 of many engineers to vice president of the company’s entire IT group, I’ve enjoyed a solid and satisfying career with the same employer for 12 years.  Until now, I’ve never thought much at all about the “politics” that take place elsewhere.  Until now.

About 8 months ago, a new VP was hired to oversee a new venture at my company.  He’s an older guy; I’m 39 and he’s probably in his mid-50s.  From the first day he arrived I’ve gone out of my way to let him know that I’d be happy to help him with anything that could help him succeed.  Now, it seems, I was naive.

Over the past couple of months he’s made statements during our leadership team meetings that make me and my team look ineffective.  In a company project review last week, he seemed to make a point of commenting about every issue or problem my department was encountering with our deliverables.  After drawing attention to a few of them – in front of managers and department heads from several departments – he told our boss that he’d be happy to help me out by taking on the additional responsibility of overseeing all company-wide projects.  He said that he has a lot more experience with this type of complexity than anyone else (implication being me), that he’s got extra time, and that it just made sense to lend his hand to ensure we don’t miss deadlines.

I was set up and made to look like I can’t do my job.  I realize now that he’s had this plan all along and I didn’t see his office politics until now.  I think my boss is seriously considering the idea of boosting our new VP’s status and the idea infuriates me.   This has me very upset.  It’s all I can think about even when I’m at home with my family.

Am I screwed?  If it comes down to it, I will not report to this unethical and self serving jerk.  Is it time to start looking for a new job?

Well, it does sound like you’ve been out-maneuvered by the new guy.  But you may not have to start looking for a new job just yet, Gerald.  Before I give you my suggestions about your “next steps”; let’s take a minute to review what happened in your situation.

New, older guy arrives. He’s brought in at the same level as you and tasked with the success of a new venture. It’s clear that this new venture is a high priority because of his VP level and direct reporting to the big boss.  You, the younger, “home-grown” talent with 12 years at the company, and a collegial guy, offered to help show him how to get things done.  Eight months later, the new guy is pointing out all your problems and making a power play to get more responsibility. Now the boss seems to be considering the idea.

Let’s spend a minute looking at this new guy: He’s in his 50s, coming into a new firm, with a high-profile role. For him, he may view this opportunity as his last, best chance to make a big mark in his career.  And at his age, he’s seen and probably played a lot of politics over the years. Many execs don’t get his kind of chance to make a big contribution with a new employer this late in their careers.  He could be very motivated to show his expertise, and may want to be regarded as a go-to guy who can do a lot more than the other veeps.  He’s got a lot of skin in this game.

Whether or not anyone actually considers that he could potentially become your new boss, you need to make it very clear, for all concerned, that you know what needs to be done and will do what it takes to succeed.

You could also help your boss to recognize that the new guy has enough on his own plate already. We’re talking about hard-nosed tactics and actions. Here are a few things to consider:

1. Measure twice — cut once. If your team’s doing everything right, there’s less reason for the boss to make any change. That means that your key team members need to be operating at peak performance. But if you’ve got mistakes happening, take action. Immediately, have a serious conversation with anyone who’s dropping the ball. Help these individuals see the importance of doing their job, at all times, in a first class way.  And make it clear that you cannot allow any more hiccups.

2.  Check the lay of the land. Without being too obvious, find out how others in the company view this guy. Discreetly check the perceptions of peers, support area heads in HR or Finance, and your boss. Is he someone who can be trusted or do others view him with suspicion? You want to verify your feelings.

3.  Consider the Japanese management style. As far back as the 1600s, managers and warriors understood that they had similarities in their day to day activity. Miyamoto Musashi, perhaps the most famous Samurai, wrote A Book of Five Rings about strategic thinking and tactics for warriors; but it’s been studied by leaders of all types ever since. Anyone seeking strategy guidance can consider his advice for almost any situation. I’ll caution you – it’s tough stuff; but office politics can be too – with lives and careers irreparably damaged. This read may provide some ideas for you.

4. Deal with issues head-on. Get together with this guy over a cup of coffee or a drink. Do it someplace that is not his office to eliminate any potential “home turf advantage.”  Gain an understanding of his motives and his goals. Act accordingly.

Hopefully it’s not too late to deal with this issue and put it to rest.  This may also be a good time to polish up your resume and make sure you’re in good shape just in case this goes the wrong way. Even if things improve, I’d recommend that you – and all senior types – go out on at least one job interview each year.  It will help you to find out what’s out there and how things compare. This little action will keep you sharper and reduce any tendency toward complacency.

Written by Ajay Matharu

August 27th, 2009 at 2:44 pm

Aug 24th, 2009 | No Comments
  1. Bias against action: There are always plenty of reasons not to take a decision, reasons to wait for more information, more options, more opinions. But real leaders display a consistent bias for action. People who don’t make mistakes generally don’t make anything. Legendary ad man David Ogilvy argued that a good decision today is worth far more than a perfect decision next month. Beware prevaricators.
  2. Secrecy: “We can’t tell the staff,” is something I hear managers say repeatedly. They defend this position with the argument that staff will be distracted, confused or simply unable to comprehend what is happening in the business. If you treat employees like children, they will behave that way — which means trouble. If you treat them like adults, they may just respond likewise. Very few matters in business must remain confidential and good managers can identify those easily. The lover of secrecy has trouble being honest and is afraid of letting peers have the information they need to challenge him. He would rather defend his position than advance the mission. Secrets make companies political, anxious and full of distrust.
  3. Over-sensitivity: “I know she’s always late, but if I raise the subject, she’ll be hurt.” An inability to be direct and honest with staff is a critical warning sign. Can your manager see a problem, address it headlong and move on? If not, problems won’t get resolved, they’ll grow. When managers say staff is too sensitive, they are usually describing themselves. Wilting violets don’t make great leaders. Weed them out. Interestingly, secrecy and over-sensitivity almost always travel together. They are a bias against honesty.
  4. Love of procedure: Managers who cleave to the rule book, to points of order and who refer to colleagues by their titles have forgotten that rules and processes exist to expedite business, not ritualize it. Love of procedure often masks a fatal inability to prioritize — a tendency to polish the silver while the house is burning.
  5. Preference for weak candidates: We interviewed three job candidates for a new position. One was clearly too junior, the other rubbed everyone up the wrong way and the third stood head and shoulders above the rest. Who did our manager want to hire? The junior. She felt threatened by the super-competent manager and hadn’t the confidence to know that you must always hire people smarter than yourself.
  6. Focus on small tasks: Another senior salesperson I hired always produced the most perfect charts, forecasts and spreadsheets. She was always on time, her data completely up-to-date. She would always volunteer for projects in which she had no core expertise — marketing plans, financial forecasts, meetings with bank managers, the office move. It was all displacement activity to hide the fact that she could not do her real job.
  7. Inability to hire former employees: I hired a head of sales once with (apparently) a luminous reputation. But, as we staffed up, he never attracted any candidates from his old company. He’d worked in sales for twenty years — hadn’t he mentored anyone who’d want to work with him again? Every good manager has alumni, eager to join the team again; if they don’t, smell a rat.
  8. Allergy to deadlines: A deadline is a commitment. The manager who cannot set, and stick to deadlines, cannot honor commitments. A failure to set and meet deadlines also means that no one can ever feel a true sense of achievement. You can’t celebrate milestones if there aren’t any.
  9. Addiction to consultants: A common — but expensive — way to put off making decisions is to hire consultants who can recommend several alternatives. While they’re figuring these out, managers don’t have to do anything. And when the consultant’s choices are presented, the ensuing debates can often absorb hours, days, months. Meanwhile, your organization is poorer but it isn’t any smarter. When the consultant leaves, he takes your money and his increased expertise out the door with him.
  10. Long hours: In my experience, bad managers work very long hours. They think this is a brand of heroism but it is probably the single biggest hallmark of incompetence. To work effectively, you must prioritize and you must pace yourself. The manager who boasts of late nights, early mornings and no time off cannot manage himself so you’d better not let him manage anyone else.

Written by Ajay Matharu

August 24th, 2009 at 10:58 am